About this Policy
Effective date: October 6, 2026.
This policy explains how information is handled through brainhealthct.com, the website of Brain Health Institute in Westport, Connecticut. It applies to website visits, general inquiries, appointment requests, and newsletter signup requests.
This website policy is separate from the practice’s Notice of Privacy Practices for patient health information. Contact our office to request that notice or ask about your medical-record privacy rights.
Information You Provide
When you use a contact form, request an appointment, or write to us, you may provide your name, email address, telephone number, scheduling preferences, and the information you choose to include in your message. A newsletter signup request provides an email address. Please provide only the information needed for your inquiry.
Do not submit detailed health histories, medical-record attachments, Social Security numbers, payment-card details, or other sensitive information through general website forms or ordinary email. Ask the office for a secure method to send clinical information.
Technical Information and Cookies
Website hosting and related services may receive technical information such as your IP address, browser and device details, requested pages, referring website, and access times. Cookies and similar technologies may be used to operate website features, maintain security, and understand site usage.
The site is hosted on WordPress.com and uses WordPress/Jetpack services. For information about the hosting provider’s processing of visitor information, see Automattic’s Privacy Notice for Visitors and Cookie Policy.
You can manage or delete cookies in your browser. Blocking cookies or third-party content may affect some website features. Browser controls do not necessarily stop all server-side logging.
How Website Information Is Used
Information submitted through the website is used to respond to inquiries, coordinate scheduling, route requests to the appropriate office staff, maintain relevant correspondence, and operate and protect the website. If you request newsletter information, your email address may be used to respond to that request and manage your subscription preferences.
Submitting a general inquiry does not enroll you in a newsletter. To stop newsletter communications, use an unsubscribe option when provided or contact our office.
Service Providers and External Websites
Website submissions and related technical information may be handled by providers that support hosting, website forms, email delivery, security, and appointment scheduling. The booking page includes Square Appointments; information submitted through that service is also subject to Square’s privacy policy.
Directions, social links, and educational links may take you to independently operated websites. Those providers have their own terms and privacy policies. Review them before sharing information.
Information may also be disclosed when required by applicable law or a valid legal process, or where permitted by law to address fraud, security, or threats to safety.
Communication, Security, and Retention
General website messages and ordinary email are not continuously monitored and are not suitable for emergencies. They may be routed through email and stored as office correspondence. No internet transmission or storage method can be guaranteed completely secure.
Website correspondence and related records may be retained for handling your request, office administration, security, and applicable recordkeeping obligations. Medical records are managed separately under the practice’s clinical recordkeeping and privacy requirements.
Your Choices and Requests
You may choose not to use website forms and instead call our office. To ask about access, correction, or deletion of information you submitted through the website, contact us using the details below. We may need to verify your identity before responding. Applicable law and recordkeeping obligations may limit what information can be removed.
For medical-record access, amendments, or other patient privacy requests, ask the office for the appropriate process. Please do not email identification documents or clinical records unless the office has provided a secure method.
Children and Caregiver Inquiries
Parents and guardians should contact the office on behalf of children rather than have children submit personal information through website forms. If you believe a child has submitted personal information without appropriate permission, contact us so the request can be reviewed.
Changes and Contact
Changes to this website policy will be posted here with an updated effective date. Separate requirements may apply to changes in clinical privacy practices.
Brain Health Institute
1 Turkey Hill Road South, Suite 201
Westport, CT 06880
Telephone: 203-391-6105
Email: info@brainhealthct.com